Redesign Intro section for Long Term Care site that allows Fiserv employees to find caregiving help and/or sign up for LTC insurance
Use stats to give users an overview of caregiver challenges.
Amy has a flexible FT job, lives with her husband and 12 year old daughter. She grows increasingly concerned about her mother’s health and ability to live unassisted. The topic of caregiving makes her a little uncomfortable and though she’s browsed a few sites regarding caregiver assistance she has no clear definitive plan for her family or herself.
By using infographics we were able to present some facts around Caregiving and Long Term Care at a glance. The idea was to engage the user that chooses to scroll down by offering some easily digestible chunks of information. To the right are a few examples of some of those facts. These are meant to be interchangeable.
ltc insurance info (left branch)
rates, plan details, videos, ltc 101
I wanted to contain these sections on one screen. Tabs seemed like the logical choice so I examined each sections content to see if it would make sense to do so.
Rates contained a simple data table
Plan Details contained Eligibility and Highlights for plans. There is a Documents section which I placed in an accordion widget to access only when desired.
On Demand Recordings contained links to recorded presentations.
LTC 101 contained more information that needed to be sectioned out.
caregiver resources (right branch)
Much of this information in this section was subject to change, meaning the order in which the user saw it could change as well as the choice to display it.
I felt the best way to present this information was by using tiles. This way the information could be contained in manageable groups that could be re-arrange and turned on and off with minimal effort by development.